Question 1

What are the dimensions of the field and the size of each roll?

Accepted Answer

The PickleHub Pro mat, once installed, measures 30' x 60', including the official 20' x 44' pickleball lines. Each court comes pre-painted with the lines and consists of 18 mats measuring 1m x 9m.

Question 2

What are the surface requirements for installation?

Accepted Answer

The PickleHub Pro can be installed on any interior concrete, asphalt, or wood surface. Depressions greater than 1/8" must be corrected before installation. The maximum unevenness tolerance is 1/8" over 6' of level surface.

Question 3

What are the components of the PickleHub Pro?

Accepted Answer

The PickleHub Pro is made of fiberglass-reinforced PVC with an acrylic finish, providing an ideal surface for amateur and professional players.

Question 4

How is the PickleHub Pro shipped and packaged?

Accepted Answer

The PickleHub Pro is delivered on a pallet in a sturdy wooden crate containing 18 stacked rolls. The package weighs approximately 600 kg and is 1 m high. Each roll weighs 70 lbs, allowing for easy handling by one person. A handling guide is included to facilitate unloading.

Question 5

What is the warranty on the PickleHub Pro?

Accepted Answer

The PickleHub Pro is backed by a 3-year limited warranty. This warranty excludes normal wear and tear and improper use.

Question 6

Do the edges of the pitch pose a problem for players?

Accepted Answer

No. The total playing area including the movement zones is large enough and their edges naturally settle within minutes of installation.

Question 7

How do I maintain the PickleHub Pro?

Accepted Answer

Clean the PickleHub Pro like an outdoor pickleball court:

• Sweep and remove debris with a soft brush and water.

Question 8

Can you use a pressure washer?

Accepted Answer

The use of a pressure washer is not recommended to avoid damaging the acrylic finish. Instead, use a gentle cleaning technique with a soft brush.

Question 9

Is the PickleHub Pro recyclable at the end of its life?

Accepted Answer

Yes, the surface is made from recyclable materials. Contact your municipality for recycling and take-back options.

Question 10

How much does the PickleHub Pro weigh?

Accepted Answer

The complete terrain weighs 607 kg (303.5 kg per half). The use of transport carts is recommended for easy movement and storage.

Question 11

How long does the initial installation take?

Accepted Answer

Two people can install the PickleHub Pro in approximately 2 hours. Professional installation service is available upon request.

Question 12

Is there a difference in bounce on the surface or at the joints?

Accepted Answer

No. The surface ensures a consistent bounce, even at the mat junctions.

Question 13

Does the ball bounce well? Are the speed and spin affected?

Accepted Answer

Yes, the bounce is almost identical to that of a hard court. The acrylic finish preserves the ball's spin and grip.

Question 14

Can the PickleHub Pro be customized?

Accepted Answer

Yes. Purchase includes three custom colors and a logo.

Question 15

Is there a trial package?

Accepted Answer

Yes. A 2-week rental package is available to test the product before purchasing. Visit our "Trial Packages" page for more information.

Question 16

Can we use our own net with the PickleHub Pro?

Accepted Answer

Yes. You can use your existing net or purchase one through our online store.

Question 17

Can the PickleHub Pro be financed?

Accepted Answer

No, we do not offer financing options at this time.

Question 18

Is the PickleHub Pro eligible for sports grants?

Accepted Answer

Some sports grants and assistance may be available depending on your location. Check with local organizations or your municipality for recommendations.

Question 19

How to start?

Accepted Answer

Contact us at 1-800-251-5085 or email us at info@picklehubpro.com to speak with our team and find the best solution for you.

FAQ - Questions and Answers about PickleHub Pro playing surfaces